Privacy Policy
At McColl Protective, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1.This Privacy Policy explains how we collect, use, store, and disclose your personal information.
2. What Information We Collect We may collect the following types of personal information: Name Email address Phone number Billing and shipping address Payment information (via secure payment processors only) Purchase history IP address and device information (when you use our website) We do not collect or store sensitive personal information unless legally required or directly relevant to our service.
3. How We Collect Information We collect personal information through: Our website (e.g., when you place an order or subscribe to our newsletter) Email or phone communications Social media interactions Cookies and analytics tools
4. Why We Collect Your Information We collect personal information to: Process and fulfil your orders Communicate with you regarding purchases or enquiries Send marketing communications (if you've opted in) Improve our products, services, and customer experience Meet legal or regulatory obligations
5. Disclosure of Your Information We do not sell your information. We may share your personal information with: T rusted third-party service providers (e.g., shipping, payment processors, website hosts) Legal or regulatory bodies, if required by law Marketing platforms (only with your consent) These third parties are required to protect your information and only use it for the services we’ve engaged them to perform.
6. Storage and Security We store your personal information securely using encrypted servers and secure access controls. We take reasonable steps to protect your data from loss, misuse, or unauthorised access. If your information is no longer required, we will take reasonable steps to destroy or de-identify it.
7. Access and Correction You may request access to, or correction of, your personal information at any time. Please contact us at info@mccollprotective.com We will respond to your request within a reasonable timeframe, usually within 30 days.
8. Cookies and Website Analytics Our website uses cookies and third-party tools (like Google Analytics) to improve performance and understand how users interact with our site. You can choose to disable cookies in your browser settings.
9. Marketing and Opt-OutIf you have subscribed to our marketing emails, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
10. Overseas Disclosure Some service providers we use may store or process data overseas (e.g., cloud services). Where this occurs, we ensure they comply with Australian privacy standards.
11. Policy Updates This policy may be updated from time to time. The latest version will always be published on our website. Please review it periodically for any changes.